Diploma in Computer System

The program is designed based on the ever-changing world fuelled largely by the continuing advancement in computer technology which requires organizations to be well-equipped to remain current and relevant.

Duration
15 Months (including On the Job Training and Final Project)

COMPUTER SYSTEM OPERATION - LEVEL 3 (IT-020-3:2013)

The computer system operation personnel or known as computer system technician by most of the organisations is the first level of the computer technical support classification. It is distinguished from the higher level Computer Specialist class by the latter’s more advanced and specialized responsibility to provide support. As part of the computer system operation team, computer system technicians are much sought after by many organizations that depends strongly on reliable working condition of computer system.

Generally, computer system technicians perform computer and peripheral set-up, installation and tests of computer hardware and software, server installation and maintenance, network connectivity set-up, as well as maintenance and basic repair of equipment. In addition, they may also be responsible to keep records of software and equipment, take details of user problems by phone, in person or via e-mail, and identify and solve computer problems.

PROGRAM DURATION
Computer System Operation - Level 3 = 12 Months

COMPUTER SYSTEM ADMINISTRATION - LEVEL 4 (IT-020-4:2013)

The computer system administration job area personnel normally known as IT Executive by most of the organisations. This IT Executive is the middle management level who supervises and assigns job order to computer technician. As part of a technical team, and under the direction of the computer system and IT manager, the IT Executive operates and maintains desktop and laptop computers with special focus on customer and their business needs. Under the direction of IT manager, they need to perform various system administration activities such as operating system administration, evaluating, testing and installation of applications, performing or assisting with routine system maintenance and producing & maintaining current system configurations to maintain efficient day-to-day operation. In addition, the IT Executive creates and maintains records and inventories.

Job prospect for this job area personnel is expected to grow in this decade. Through Economic Transformation Program (ETP) initiated by the government and rapid development of information technology in the workplace will continue to drive demand for more IT Executive in this country. To remain competitive, firms will continue to install sophisticated computer system with latest technology, making the outlook for IT Executive remains strong

PROGRAM DURATION
Computer System Administration - Level 4 = 15 Months (include 3 Months On The Jon training)

programmes

Awards & Certifications

Local Students
Malaysian Skills Certificate / Sijil Kemahiran Malaysia (SKM) Level 3
Malaysian Skills Diploma / Diploma Kemahiran Malaysia (DKM) Level 4

International Students
Malaysian Skills Certificate / Sijil Kemahiran Malaysia (SKM) Level 3
Malaysian Skills Diploma / Diploma Kemahiran Malaysia (DKM) Level 4
Advance Diploma in IT Systems Support - City & Guilds

EMPLOYMENT PROSPECTS AND SALARY SCALE

The increasing use of technology in the workplace is projected to lead and faster than average growth in this occupation. As so much business is carried out over computer networks, security will continue to be an important issue for businesses and other organisations. The emergence of security as a key concern for businesses should lead to strong growth for IT Managers.

IT Managers are employed by a range of organisations including government departments and agencies, institutions of higher learning, private corporations, banks, private companies that provide computer, database and network services to clients, telecommunication companies and many other private organisations. A growing number of computer system management advanced diploma holders are self-employed, working independently as contractors or consultants.

SECTOR

informatioN  COMMUNICATION TECHNOLOGY (ICT)

SUB-SECTOR

SERVICE MANAGEMENT AND DELIVERY

JOB AREA

INFRASTRUCTURE SUPPORT

APPLICATION SYSTEMS DEVELOPMENT

HELP DESK / CALL CENTRE

DATA CENTRE

 

NETWORK & TELECOMMUNICATION

END-USER COMPUTING

SystemS Module development

L5

Associate systems specialist – Infrastructure

Computer Network Manager

IT Manager

System Analyst

Associate Help Desk Support Specialist

L4

IT Executive

Computer Network Executive

IT Executive

Analyst Programmer

Help Desk Executive

L3

NO LEVEL

Computer Network Technician

Computer System Technician

Lead Programmer

NO LEVEL

Computer System Operation - Level 3 = RM2,000/Month
Computer System Administration - Level 4 = RM2,500/Month

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